Job Description

For roles that are 100% remote or hybrid, you must have access to a reliable high-speed internet connection to support daily job responsibilities. A minimum bandwidth of 50 Mbps download and 5 Mbps upload is required. Those fully remote associates residing in states where service is required by contract, law, or regulation will be allowed to submit for reimbursement.

Your career starts now. We are looking for the next generation of health care leaders.

At AmeriHealth Caritas, we are passionate about helping people get care, stay well and build healthy communities. As one of the nation's leaders in health care solutions, we offer our associates the opportunity to impact the lives of millions of people through our national footprint of products, services and award-winning programs. AmeriHealth Caritas is seeking talented, passionate individuals to join our team. Together we can build healthier communities. If you want to make a difference, we would like to connect with you.

Headquartered in Newtown Square, AmeriHealth Caritas is a mission-driven organization with more than 30 years of experience. We deliver comprehensive, outcomes-driven care to those who need it most. We offer integrated managed care products, pharmaceutical benefit management and specialty pharmacy services, behavioral health services, and other administrative services.

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Responsibilities:

The Instructional Designer (CHC) is an integral part of the execution of learning and this job family exists to ensure that training materials and experiences are created in a way that will result in the acquisition and application of knowledge and skills for AmeriHealth Associates. This position will collaborate with Enterprise Learning Governance and other teams within the learning community to develop live and virtual training for internal/external customers, primarily focused on systems, and new hire and ongoing service coordination related education. This position will partner with LMS Technologist to ensure all required training programs have the required program set-up to track, monitor and report outcomes.

Key Accountabilities:

• Works collaboratively with the trainers and SMEs to review and update current trainings

• Applies instructional design expertise and methodologies to create and update current essential training offerings

• Blends instructional design capabilities with current LMS to deliver and facilitate best in class trainings using in-house technology

• Stays up to date on current trends in instructional design and applies those to current and future trainings

• Applies basic project management skills to ensure projects are in scope and on time.

• Applies basic knowledge of Adult Learning Theory

• Develops evaluations for Level I and II.

• Collaborates with SMEs for updates to standard eLearning offerings

• Evaluates course modality and accessibility to ensure all programs function as intended.

• Maintains a working knowledge of copyright laws and works in partnership with other designers to ensure adherence.

• Sustains competence and current instructional design practices through self-directed professional reading, attending professional development courses, attending training and/or courses.

• Function as the facilitator and/or “producer” by monitoring chats, breakout groups and conducting polls during virtual trainings

• Prepare reports/training class summaries.

• May be expected to travel 20% of the time.

Complexities and Key Cross Functional Area Interactions:

• Complexities include creating and updating existing trainings to reflect instructional design principles and staying up to date on new instructional design and learning theory methodologies

Organizational Impact and Decision Making:

• This role impacts the organization through delivering high value training to a wide range of employees.

• Decision making includes applying current instructional design principles to current and future training programs

Expertise:

• Areas of expertise include instructional design principles, experience with preparation and publishing of CBTs within the LMS, essential systems training material.

• Demonstrate knowledge of training platforms, i.e., Articulate.

Education/Experience

• Bachelor’s Degree or equivalent work experience.

• Knowledge of instructional design theories, principles, and methodology.

• 3-5 years of experience in learning with a minimum of 1 year experience in instructional or technical design, video/audio web design.

Other Skills:

• Demonstrated training skills with expertise in training delivery, essential systems knowledge, training material management and LMS capabilities.

• Introductory knowledge of project management principles/methodologies and application of adult learning theory or principles.

• Experience in using MS Office

• Expertise using virtual learning tool preferred

Work Arrangement:

• Remote, possible onsite training in PA.

• Candidates in PA, NJ, and MD are preferred.

Our Comprehensive Benefits Package

Flexible work solutions including remote options, hybrid work schedules, Competitive pay, Paid time off including holidays and volunteer events, Health insurance coverage for you and your dependents on Day 1, 401(k) Tuition reimbursement and more.

As a company, we support internal diversity through:

Recruiting. We are an equal opportunity employer. We do not discriminate on the basis of age, race, ethnicity, gender, religion, sexual orientation, or disability. Our inclusive, equitable approach to recruiting and hiring reinforces our commitment to DEI.

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